Beware of AscendTech Inc

My Reviews

My rating: Poor

AscendTech

Willoughby, OH

Communications & Networking, Internet Consulting, Computer Consulting, Computer Stores, Computer Repair

Review Date: 10/15/2008

No loyalty to customers and quality of product and build sub-standard. Here is the email I sent and I received no response:

Dear AscendTech,

Thank you for your time, but we decided to go elsewhere for the purchase of the Dell notebook computer. So please cancel my order. We have never had to go through any type of purchase verification like yours and we believe it is unreasonable. Especially since we have purchased hundreds of dollars worth of computers from you in the past, but we understand it is your policy for our protection and yours.

We have purchased 2 PCs from you in the past that were substandard in quality in my opinion. So we will be blogging and rating your customer service and product quality throughout the web. If you offer a survey or rating of services/products on your web site please let us know.

Sincerely,
Eric R. Tremoureux
Tech-Boy Computer Solutions